Privacy Policy of ATOMROBOT (Tianjin Chenxing Technology Co., Ltd)
Last Updated: January 19, 2026
Tianjin Chenxing Technology Co., Ltd (hereinafter referred to as “ATOMROBOT”, “we”, “us”, or “our”) is a limited liability company duly established under the laws of the People’s Republic of China. This Privacy Policy applies to the official website www.atomrobot.ai and all related public service contents operated by us.
ATOMROBOT attaches great importance to the protection of user privacy and personal information. This Policy clearly explains how we collect, use, store, transmit and protect your personal information when you browse our website, submit consultation messages, and use our public online services, as well as your legal rights regarding personal information. This Policy is only applicable to the website services we provide. We do not provide user account registration, software programming services, payment transaction services, facial recognition, biometric identification or other sensitive data collection functions.
By browsing and using our website services, you confirm that you have fully read, understood and voluntarily accepted the terms of this Privacy Policy. If you do not agree with any terms herein, please stop using our website immediately. Your submission of consultation information or form data and your voluntary communication with online customer service constitute your voluntary consent to the processing of your provided personal data for service reply and business communication purposes.We promise that we will never sell, rent or trade your personal information to any third parties for commercial purposes.
1. Scope and Ways of Personal Information Collection
Personal information refers to various electronic or otherwise recorded information that can identify a specific natural person or reflect the personal activities of a specific natural person.
We only collect your personal information actively and voluntarily submitted by you through our official website for the purpose of business consultation and service docking. We will not actively collect any private information without your voluntary provision. The information we may collect is limited to the following content:
Consultation and contact information: When you submit online consultation, business cooperation intention or message feedback on our website, you may voluntarily provide your name, contact phone number, email address and related business demand description information.
Automatic network log information: When you visit our website, we may automatically collect basic network access logs through secure network protocols, including website browsing tracks, access time, network language, equipment basic access marks and anonymous access status information. Such information cannot be used to independently identify your personal identity and is only used for website operation maintenance, security protection and user experience optimization.
We do not collect sensitive personal information including but not limited to biometric information, identity document information, payment and bank card information, precise geographic location information, and private browsing records.
2. Purpose of Using Personal Information
All the personal information we collect is only used for the following legitimate and necessary purposes, and will not be used for any other unauthorized purposes:
To reply to your online consultation, follow up business cooperation demands, and provide you with targeted product and service introduction support;
To maintain the normal operation of the official website, troubleshoot abnormal access, prevent network security risks, and ensure the stability of website services;
To conduct anonymous statistical analysis of website visit data, optimize website content layout and service functions, and improve overall user experience;
To comply with applicable national laws, regulations and regulatory requirements.
3. Use of Cookies and Similar Technologies
Our website uses only necessary Cookies to ensure the normal display and stable operation of the website. Necessary Cookies are essential for you to browse the website and use basic consultation functions, and will not be used for user behavior tracking, advertising push or marketing analysis.
We do not use non-necessary tracking Cookies, web beacons, pixel tags or other similar technologies for commercial tracking purposes. You can manage or clear Cookies through your browser settings at any time.
4. Sharing, Transfer and Public Disclosure of Personal Information
We will never share, transfer or publicly disclose your personal information to any irrelevant third parties without your explicit consent, except for the following legal exceptions:
We obtain your explicit separate consent for information sharing or transfer;
It is required by applicable laws, regulations, judicial procedures or mandatory official regulatory requirements;
It is necessary to protect the legitimate rights and interests of us, users or the public in emergency situations.
For the third-party service providers who provide website operation, server maintenance and network security support for us, we only provide anonymous and desensitized data that cannot identify personal identity, and will not provide any of your personal contact information. We have signed strict confidentiality agreements with all cooperative third parties to standardize their data processing behaviors.
5. Personal Information Storage and Cross-Border Transmission
Information Storage: All collected personal information of users within the territory of the People’s Republic of China will be stored in domestic compliant servers. We only retain your personal information within the shortest necessary period to achieve the service purpose: consultation contact information will be deleted or anonymized after the completion of service docking and business follow-up; network log data will be automatically cleared after a fixed cycle.
Cross-Border Transmission: Our website can be accessed globally. If you are an overseas user, your access log information and voluntarily submitted consultation information may be transmitted and accessed across borders. We will strictly abide by China’s cross-border data transmission regulations and overseas data protection laws such as GDPR. All cross-border transmitted data will be desensitized and encrypted, and we will ensure that your personal information obtains equivalent security protection. Cross-border transmission will not exceed the scope authorized by you and required by services.
6. Personal Information Security Protection Measures
We have established complete technical and management security protection mechanisms to protect your personal information, and take industry-standard encryption, access control, security monitoring and data backup measures to prevent unauthorized access, disclosure, tampering, loss and misuse of your personal information:
Adopt SSL encryption technology for website data transmission to ensure the security of information transmission;
Set up strict internal data access permission management, and only authorize designated personnel to access user consultation information for service reply purposes;
Regularly carry out network security detection and system maintenance to eliminate potential security risks;
Standardize employee privacy protection training and confidentiality management to avoid internal information leakage.
In the event of any personal information security incident that may affect your legitimate rights and interests, we will promptly notify you of the incident situation, impact scope and remedial measures through official channels, and actively cooperate with regulatory supervision.
7. User’s Legal Rights
In accordance with the Personal Information Protection Law of the People’s Republic of China, GDPR and other applicable laws and regulations, you enjoy the following rights regarding your personal information:
Right of Access: You have the right to inquire about your personal information we have collected and stored;
Right of Correction: If your submitted contact information is incorrect or changed, you have the right to request us to correct it;
Right of Deletion: You may request us to delete your personal information at any time when the information is no longer needed for service purposes, or when you withdraw your consent;
Right of Withdrawal of Consent: You may withdraw your consent to our collection and use of your personal information at any time. The withdrawal of consent will not affect the legality of previous data processing behaviors based on your authorization;
Right of Complaint: You have the right to file complaints and feedback on our personal information processing behaviors.
To exercise the above rights, please contact us through the official contact information below. We will verify your identity and respond to your legitimate request within 15 working days, and will not charge any fees for legitimate and repeated requests.
8. Minor Protection
Our website and services are mainly oriented to enterprise business users. We do not actively collect personal information of minors under 18 years old. If you are a minor, please do not submit any personal information through our website without the consent and supervision of your guardian. If we accidentally collect minor’s personal information without valid guardian consent, we will take the initiative to delete the relevant information immediately after discovery.
9. Policy Update and Notification
We may appropriately update this Privacy Policy according to business adjustments and legal requirement changes. We will not reduce your legitimate rights and interests under this Policy without your explicit consent.
All updated contents of the Policy will be published on this website page. For major changes involving the purpose, scope and mode of personal information processing, we will issue obvious website announcements to notify users. The updated Policy will take effect from the date of publication.
10. Contact Information
If you have any questions, suggestions or rights requests regarding this Privacy Policy and personal information protection, please contact us through the following official channels:
Company Name: Tianjin Chenxing Technology Co., Ltd (ATOMROBOT)
Customer Service Hotline: 400 653 7789
Company Address: No. 01, Building 29, No. 156 Nanhai Road, Binhai New District, Tianjin, China
11. Applicable Law and Jurisdiction
This Privacy Policy is governed by the laws of the People’s Republic of China. Any disputes arising from the implementation of this Policy shall be settled through friendly negotiation; if negotiation fails, both parties agree to submit the dispute to the people’s court with jurisdiction over the company’s registration place for settlement.